We understand that unanticipated events happen occasionally in everyone’s life. Business meetings, project deadlines, flight delays, car problems, snowstorms, and illness are just a few reasons why one might consider canceling an appointment. In our desire to be effective and fair to all of our clients and out of consideration for our therapists’ time, we have adopted the following policies:
Because your appointment time has been saved especially for you, a 4 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone who may be waiting for an appointment to schedule.
• If you fail to give a 4 hour advance notice you will be charged a "no show/late cancellation fee" equal to 1/2 the amount of your missed appointment. This amount must be paid prior to your next scheduled appointment.
Anyone who either forgets or consciously chooses to forgo their appointment for
whatever reason will be considered a “no-show”. They will be charged for their “missed” appointment and future service will be denied until payment is made.
Appointment times have been arranged specifically for you. If you arrive late your
session may be shortened in order to accommodate others whose appointments follow
yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment received, you will be responsible for the “full” session.
Out of respect and consideration to your therapist and other customers,
please plan accordingly to be on time.
Gift Certificate No-Shows Will be charged a rescheduling fee $25
Thank you for your consideration!
WE LOOK FORWARD TO SERVING YOU.